KUALA LUMPUR에서 직원/아르바이트생을 모집합니다! 한국어/영어 능통자는 연락바랍니다!
Position: Korean Speaking Customer Service Representative
We are looking to hire a full-time or part-time Customer Service representative with the ability to speak the Korean language and to engage with Korean customers through various online channels for our eCommerce business. You will also be required to perform translation work from English to Korean.
• Position is opened to anyone with certified language studies in both written/spoken aspects of Korean. Anyone who speaks Korean natively is welcome to apply.
• Flexible working hours and part-time employment can be arranged although full-time hire preferred.
• Experience working in the field of Customer Service is preferred.
• Some experience as a merchandiser in retail/eCommerce business is preferred.
• Proficient in handling computers, comfortable with the Internet and able to write emails and answer them professionally.
• Ability to translate Korean communication into English and vice versa and communicate well in English with the team.
• Has a broad range of skills and is a quick learner.
• Have a good mind in researching and troubleshooting problems with consumer electronics.
• Good understanding and affinity with mobile phone technology, is well versed about the mobile phone industry, its trends and challenges.
• Understand the process and able to raise the necessary documentation for warranty claims, returns, cancellations and RMAs.
• An organized individual that is able to track incidents, issues and cases accurately. Also, able to multi-task, prioritise and manage time effectively.
Company : Uniqbe (M) Sdn Bhd
Address : Level 18, Amoda Building, No 22, Jalan Imbi, 55100 Kuala Lumpur.
Contact person : Tan Siew Peng (+6012-616 7767)